In a rapidly evolving world of work, staying ahead means reevaluating the traditional practices that once defined business operations. An insightful event held last week, on October 11, shed light on these changing dynamics and offered valuable guidance on how to thrive in the new future of work.
Hosted at the Kiln in Park City, the "Lunch and Learn" session was presented by Christine Wzorek, the Founder and CEO of White Label Advisors. Christine, with her profound understanding of modern business dynamics, shared invaluable insights on
"Business Practices of the Past: What To Avoid in the New Future of Work."
Adapting to the New Era
In a dynamic and ever-changing business landscape, old-school aggressive leadership behaviors have become outdated. The once-celebrated approach of demanding results through blunt communication has given way to a more empathetic and collaborative style. Today, effective leaders prioritize tactical empathy, seeking collaborative solutions rather than imposing their views. Christine emphasized the importance of using tools like Situation-Complication-Question-Answer (SCQA) to work collectively and solve problems. The new era of leadership is all about understanding, empathy, and shared success.
Revolutionizing Cultural Norms
Historically, some cultural norms have perpetuated exclusion and insensitivity in the workplace. Phrases like "open the kimono" or "circle the wagons" are not only outdated but also potentially offensive. The new cultural shift champions vulnerability and openness. Leaders are encouraged to seek guidance and share their concerns openly. In this era, being human at work is not just accepted, but celebrated. Phrases like "let's uncover what is happening" and "let's be sure we have thought through everything" reflect the evolving, inclusive ethos.
From Passive to Active Communication
Passive communication has long been a hurdle to effective workplace relationships and growth. Phrases that shift accountability disproportionately, such as "You are 100% accountable and I am 0% accountable," have hindered progress. The new era of work places a premium on clear and active communication. It's about saying what you mean and meaning what you say. Tools like Situation-Behavior-Impact-Intent (SBII) are promoting clear communication and mutual understanding, fostering collaboration in diverse work environments.
The event featuring Christine Wzorek was an enlightening experience, offering a glimpse into the new future of work. As we embrace these changes, it's crucial to leave behind the aggressive leadership behaviors, tired cultural norms, and passive communication methods of the past. The new era emphasizes tactical empathy, vulnerability, and clear communication, fostering an environment of connection, cohesion, and individual value. In this way, we can collectively create a more inclusive, productive, and fulfilling work environment for everyone.
In a world that's constantly evolving, staying ahead means evolving our approach to work and leadership. Christine Wzorek's insights provide a roadmap for success in the new future of work. As we leave behind outdated practices, we make room for a more empathetic, inclusive, and communicative work environment that empowers individuals and organizations alike. The future of work is here, and it's up to us to embrace it and thrive.
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